Privacy Policy

Privacy Policy

Copyright and usage
© 2025 Hotel Shivtara. All rights reserved. All content on hotelshivtara.com, including text, designs, photographs, videos, maps, plans, and drawings, is protected by copyright and may not be copied, mirrored, framed, or reproduced in whole or in part without prior written consent from Hotel Shivtara.

Our commitment to guest privacy
Hotel Shivtara is committed to protecting the privacy of guests and website visitors. The goal is to provide a safe browsing and booking experience and to keep your personal information secure and confidential.

Information collected

Contact and booking details: Name, email, phone, address, dates of stay, guest count, and preferences provided through forms, calls, or messaging for inquiries and reservations.

Identity verification: Government ID as required by law at check-in (passport/visa for foreign nationals).

Payment information: Collected through secure processors for booking guarantees and settlement.

Technical data: IP address, device/browser data, and cookie identifiers to improve website performance and user experience.

How information is used

To respond to inquiries, confirmations, amendments, and stay-related updates.

To manage reservations, check-ins, billing, and on-property services.

To send service notifications (e.g., booking confirmations, changes, renewal reminders for corporate accounts or repeat guests).

To improve site functionality, safety, and guest experience, including analytics and performance monitoring.

To meet legal obligations, law enforcement requests, and safety requirements.

Email and communications
Your email and contact details are used for communications related to your booking or inquiry. Hotel Shivtara does not sell or lease guests’ email addresses or contact details. You may opt out of non-essential marketing communications at any time using the unsubscribe option or by contacting the hotel.

Disclosure
Hotel Shivtara does not disclose information about your individual visits or personal details to third parties, except:

When required by law, court order, or lawful authority.

To process bookings and payments with trusted service providers bound by confidentiality and data protection obligations.

To address safety risks, fraud prevention, or threats to you or others.

Cookies and third-party services

Cookies: The website may use cookies to enhance navigation, remember preferences, and improve performance. You can control cookies through browser settings; some features may not function optimally if cookies are disabled.

Advertising/Analytics: Third-party services may use non-identifying data about your visits to this and other sites to show relevant content or measure performance. This does not include your name, address, email, or phone number.

Google services: Google may use cookies (e.g., for analytics or advertising). You can manage ad personalization or opt out via Google’s Ads settings and industry opt-out pages.

Security
Reasonable administrative, technical, and physical safeguards are used to protect personal information. However, transmission of data over the internet can be intercepted; information shared online is at your own risk. Use strong passwords and avoid sharing sensitive data over unsecured networks.

Your choices and rights

Access/Correction: You may request access to or correction of your personal information held with us.

Opt-out: You may opt out of direct marketing communications at any time.

Deletion/Objection: Subject to legal and operational obligations, you may request deletion or raise objections to certain processing.
Contact the hotel via the details on the website’s Contact page to exercise these rights. Identity verification may be required.

Policy updates and consent
By using hotelshivtara.com, you agree to this Privacy Policy and the Terms/Disclaimer. If you do not agree, please discontinue use of the site. Continued use signifies acceptance of updates, which may be posted from time to time.

Disclaimer and Terms of Use

Accuracy of information
Every effort is made to ensure the information on hotelshivtara.com (room features, images, amenities, policies, rates, and availability) is current and accurate. Before relying on any information, guests should confirm inclusions, rates, and availability directly with Hotel Shivtara. Policies, amenities, and tariffs may change without prior notice.

No liability
Hotel Shivtara shall not be responsible for any cost, loss, or damage, including indirect or consequential losses, arising from:

Use of or inability to use this website or booking engine.

Reliance on information displayed that is later updated or corrected.

Loss of data, service interruptions, or third-party link issues.
Your statutory consumer rights remain unaffected where applicable.

Content use and attribution
Content on this site may be duplicated only with prior written permission. If permission is granted, the material must be reproduced accurately, not used disparagingly or misleadingly, and the source (Hotel Shivtara) must be clearly acknowledged.

Information purpose and editorial control
Information on the website is for general guidance and hospitality services only. Hotel Shivtara does not guarantee uninterrupted access, error-free content, or that defects will be corrected immediately. Third-party links are for convenience; Hotel Shivtara does not control or endorse external content and is not responsible for its accuracy or availability.

Intellectual property
Unless otherwise stated, all content on hotelshivtara.com is protected by copyright and other IP laws. You may view and temporarily download materials for personal, non-commercial use related to a stay inquiry or booking. Any other use, including commercial reproduction or redistribution, requires written consent.

Accommodation and service limitations
Room features and amenities may vary by category and availability. Photographs are illustrative and may differ slightly from actual rooms. Complimentary items (e.g., water bottles, Wi‑Fi) and facilities (e.g., parking, terrace garden access) are subject to policy, safety, and operational constraints. Parking is at the vehicle owner’s risk. On-call doctor and laundry are provided via trusted partners and may carry separate charges.

Force majeure
Hotel Shivtara is not liable for delays or failures in performance due to events beyond reasonable control (e.g., natural calamities, government actions, utility failures). In such cases, bookings may be modified or canceled as necessary, with reasonable efforts to notify guests.

Governing law and jurisdiction
These Terms and the use of hotelshivtara.com are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the competent courts of Maharashtra (venue details as per the hotel’s registered location).

Guest acknowledgment
By booking a stay, checking in, or using hotelshivtara.com, you acknowledge and agree to comply with Hotel Shivtara’s policies, house rules, and terms posted at reception and on the website. If any part of these terms is held invalid, the remainder shall continue in full force and effect.

Optional add-ons you may want to include

Children and extra bed policy (ages, charges, ID needs).

Smoking policy and designated areas.

Data retention periods and DPO/Privacy contact email.

Cookie Notice link and granular consent controls.